Contact Us

Our Customer Service

Please do not provide information that reveals any sensitive information, including adverse event (AE) / product quality complaint (PQC) information. To report AEs/PQCs, please contact us via [email protected] or phone 0808 238 9999 for prompt processing. We will use your information in accordance with our Privacy Policy to respond to your inquiries and fulfill your requests as necessary for our legitimate interest. Please read our Privacy Policy.

Our Customer Service is open Monday to Thursday from 9:00 to 17:30 and Friday from 9:00 to 16:00 (ex Bank holidays and Public holidays)

Please contact us through: [email protected] or 0808 238 9783


Adverse Events

Do you have a question or problem concerning a product? 

The Adverse Events team is available to contact 24 hours a day 365 days a year.

By calling this phone number or by sending an e-mail, your information will be used in accordance with our Privacy Policy to comply with our legal obligations relating to pharmacovigilance or product quality. Please read our Privacy Policy.

Please contact us through:

[email protected]

0808 238 9999


Company Information

Johnson & Johnson Ltd, part of Kenvue (“Kenvue”) is registered in the United Kingdom,

50-100 Holmers Farm Way, High Wycombe, HP12 4EG.


Phone: 01494 552000

Company registered No: 02175750